Privacy policy

The purpose of this privacy policy is to inform the interested parties about the different treatments that ARSolution Es+ S.L. carries out with the personal data collected through this website www.ARSalud.es. in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (RGPD), and with Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights (LOPDgdd).

1. Who is responsible for the processing of the data provided on the website?

The person responsible for the processing of the data collected on the website is:

– Company name: ARSolution Es+ S.L. (hereinafter referred to as ARSalud+)

– NIF: B01969708

– Address: Paseo de la Castellana 130, 28046 Madrid

– Contact: protecciondatos@ARSalud.eu

2. Why and for what purpose do we use your data (purpose of processing)?

The purpose for which your personal data collected through the website will be processed will be: To manage your query or request made through any of the contact channels.

3. Who do we process data about?

The category of interested parties whose personal data we will process for the purposes indicated above are users of the ARSalud+ website.

4. What data do we process?

Below, we indicate the categories of data that we will process for the purposes indicated above:

– Identification data: name and surname, e-mail address.

– Job details: company

– Any other information you provide when you make contact.

5. How do we obtain and where does the data come from?

The personal data that we process is provided to us by you when you contact us.

6. Legitimation for the processing of personal data

The legal basis that legitimises the processing of your personal data is the legitimate interest to deal with the request and/or query.

7. Who has access to the data?

The data will not be disclosed to third parties, unless required by law or by the competent authorities where there is a legal obligation to do so.

8. Will the personal data be transferred internationally?

International data transfers involve a flow of personal data from the European territory to recipients established in countries outside the European Economic Area (the countries of the European Union plus Liechtenstein, Iceland and Norway). In the event of international transfers of your personal data, your personal data will be protected in accordance with the provisions of this Privacy Policy and will comply with the applicable legal requirements that may be in force from time to time, including verification of the level of protection of the destination country and the safeguards required by law.

We inform you that no international transfers are made of the personal data provided through the website. However, in the event that they are carried out, you will be previously informed. In this case, the international transfer will be made to recipients in countries with a level of protection adequate to that of the European Union. In the event that some of these recipients are located in third countries with which there is no adequacy decision by the European Commission, nor do they offer adequate guarantees that guarantee an adequate level of protection, ARSalud+ will guarantee the protection of your data by signing the standard contractual clauses adopted by the European Commission, and by adopting complementary technical, organisational and contractual measures to guarantee an essentially equivalent level of protection.

9. How long will we keep the data?

We inform you that the personal data provided will be kept for the time necessary to fulfil the purposes for which they were initially collected (indicated in point 2 of this Privacy Policy) and for the periods established by the applicable legislation in your case, as well as for the periods established to attend to possible claims arising from the processing, as well as for as long as the consent granted in your case is not revoked. Likewise, we will keep your data for as long as you do not object to the processing. All of this in accordance with the principles of data minimisation and limitation of the retention period established in the applicable regulations.

10. What are the data subject’s data protection rights?

You may exercise your rights of access, rectification, deletion, opposition, not to be subject to automated individual decisions, portability and limitation of the processing of your data by contacting ARSalud+, located at Paseo de la Castellana 130, 28046 Madrid or at the address protecciondatos@ARSalud.eu, for which we may request documentation duly accrediting your identity. You have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if you consider that your rights have been infringed.

11. How do we protect user data?

We are committed to protecting the information you provide us with. Therefore, in response to the trust placed in us and taking into account the importance in terms of protection and confidentiality that your personal data requires, we inform you that we have adopted the necessary technical and organisational measures to ensure the confidentiality, availability, integrity and resilience of its processing systems and services. To this end, we employ security measures designed to provide a level of security appropriate to the risk of processing the personal data provided. However, you should be aware that security measures on the Internet are not impregnable and, while we strive to protect your data, we cannot guarantee that unauthorised access, hacking, data loss or data breaches will never occur.

12. Accuracy of personal data

The interested party guarantees that the data provided are true, accurate, complete and up to date. The interested party shall inform of any change with respect to the data provided through the enabled channels referred to in the heading of this policy.

In the event that the user provides data of third parties, he/she declares that he/she has the consent of the interested parties and undertakes to provide them with the information contained in this clause, exempting the organisation from any liability arising from failure to comply with this obligation.

13. Privacy Policy Updates

This privacy policy was updated in June 2024. ARSalud+ reserves the right to modify its data protection policy in the event of a change in current legislation, jurisprudential doctrine or due to the company’s own criteria. If any changes are made to this policy, the new text will be published at this same address.

If you have any questions about this Policy, you may contact the Data Controller by writing to the postal address or e-mail address indicated in the heading.